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User Management Resource Administrator (UMRA)

Home UMRA Reduce Complex Management Key Benefits UMRA Return on Investment (ROI) UMRA References

Product Information

Phased Approach UMRA Connectivity with 130 systems UMRA Provisioning video Screenshots System Requirements

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UMRA Phases

Phase 1: Helpdesk Delegation with Forms Phase 2: User Provisioning from HRM system Phase 3: Downstream Provisioning Phase 4: Workflow Management & Self Service Phase 5: Role-bases Access Control RBAC

Contact Province

Paul
Shergold


04 78 95 37 98

Contact Ile-de-France

Paul
Baas


01 42 87 74 67

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Testimonial

I am working with the UMRA tool for at least 3-4 years. This tool is very helpful in creating scripts for IT helpdesk people to support their clients without them having administrative rights on the Active Directory or Exchange. I used the tool with Exchange 2003 and now with Exchange 2007 and going from one platform to another with the tool was very easy.

Moshe Karabelnik

Verint Systems ltd. Read more...

Key Features and Approach

End-to-end Identity & Access Management solution with phased approach

To automate the procedures associated with network changes, Tools4ever recommends a phased implementation of UMRA. During this process, the organization will realize benefits from day one (by addressing the primary objective of the project); additional features will be added with each phase. Eventually the organization will have an end-to-end Identity & Access Management solution in place.

Needless to say, the number and order of implementation steps and the total lead time can be tailored to your specific wishes and requirements.

Our approach is comprised of the following phases:

Phases Link
Phase 1: Form-based helpdesk delegation
Delegate user account management tasks by having non-skilled employees use the secure forms.		 Click here
Phase 2: User provisioning from the HR/SIS system
Automatically synchronize user accounts between the HR system (e.g. SAP HR, PeopleSoft, Beaufort) and Active Directory and other systems across the network.		 Click here
Phase 3: Managing user accounts in other applications
Manage user accounts in other systems and applications than Active Directory, Exchange and NTFS.		 Click here
Phase 4: Workflow Management and Self Service
Through WFM and SS, the organization itself is offered the option to request, verify and approve facilities and implement network changes independently. The changes are executed across the network according to predefined UMRA rule sets. 		Click here
Phase 5: Role-based Access Control (RBAC)
UMRA supports Role Based Access Control (RBAC) information.		 Click here


Result within few weeks

To start, Tools4ever will establish processes to manage basic account lifecycle functions throughout the enterprise (add, modify, disable). We then broaden the implementation process by streamlining the information provisioning associated with user account changes and resource assignment. Because of its phased approach, Tools4ever can provide its customers with tangible results in just a few weeks time as well as realizing a directly measurable ROI.